Beschrijving

Average delivery time

• Once an order has been placed, we need 1–3 business days to process it.

During the week, this usually takes 1 business day, but orders placed on Friday evening or over the weekend may take a little longer.

• Once your order has been processed, it will be shipped. Delivery takes 8–12 business days on average.

At Antaradus, we strive to make the ordering and delivery process as easy as possible for our customers.

However, if you have any questions or further concerns, our customer service team is always happy to help.

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ReturnsIs it possible to return my order?

Yes, it is possible.

If you are not satisfied with the items you ordered, you have the option to return them within 14 days of receipt.

In this case, the order must meet the following conditions:

1. The order still contains all relevant parts and components, and the packaging is in the same condition as when it was delivered.

2. Normal handling of the product is evident; breakage due to improper handling is excluded.

3. Products where hygiene is important must have been thoroughly cleaned before the return process begins.

4. The product was found to be defective immediately upon receipt.

5. We are entitled to charge the customer for shipping costs.

6. Returns will be processed within

7. business days, and if the conditions are met, the return will be officially confirmed within this period.

We reserve the right to refuse returned items if we suspect that the items have been used or damaged through no fault of our own.

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How can I return my order?

If your order meets the above conditions, you must do the following to initiate the return process:

• Send an email to: Eleganceworlad@gmail.com

• Make sure the email includes the following:

• Order number

• Reason for return request

• Photo of the product in case of breakage

• Customer's first and last name

• Customer's addressWe will then contact you and provide you with the return address.

Never send the return to the sender!We will give you the correct address after you contact us.

The customer is responsible for the return shipping costs.